A market leader in managing complete print and associated workflow. Our integrated printing services and information management solutions include catalogues, campaigns and product launches, magazines, direct mail, marketing communication materials, tailored distribution solutions, operational forms printing and branding and corporate ID.
With over 10 years experience and some of the best people in the business on our team, we help you reduce your print and distribution costs, consolidate and manage your entire print process and meet your brand standards and organisational ordering needs. “Corporate Express has very quickly come to understand the demands of our business. Instead of potentially ‘reacting’ to our many locations and the needs of over 1,000 staff, they have proactively managed us and maintained a disciplined customer service focus.” Brent Howard, National Procurement Manager, Hertz Australia We are not a print manufacturer, but manage your print requirements through a comprehensive ‘quality approved’ supply chain of printers competing for your work. With such a wide variety of supply options and varying capacities to meet deadlines, we are able to get you the best deal in the timeframe you require.
Our people
It’s our people that make the difference and we have a team of dedicated, industry trained professionals and local printers in every state. In addition to our own marketers, designers, account and production managers, we partner with suppliers who share the same ‘ownership’ culture that we do. Our in-house graphic designers operate from across Australia and New Zealand. Our people are from design, production and agency backgrounds so you know you are in good hands - we speak the same language as your Marketing Department.Our dedicated and trustworthy staff are experts in each of their fields and offer comprehensive advice and recommendations for a range of situations, making day to day decisions that are in the best interest of your business. We seek to create a working environment that engenders our staff with ownership and care of all our customers….we call it our ‘Customer Mania’ philosophy.
One dependable source
As your one dependable source for every aspect of business, we can reduce expenditure by reducing suppliers and bringing all purchasing under the one banner. Corporate Express pioneers the power of one philosophy - place one order, make one phone call for enquiries, receive one delivery and pay just one invoice.
An extensive network
When you choose Corporate Express, you inherit all the benefits of our existing supply chain and extensive distribution infrastructure, which includes 49 locations across Australia and New Zealand. As a result, you can expect local support and next business day delivery to most areas. You can be confident of our smooth and reliable delivery, using the same driver who will know your business and uphold the security of your systems with appropriate clearance procedures.
Competitive pricing
We specialise in sourcing print at the best prices and quality. We can design and/or establish a sustainable end-to-end process while at the same time gaining the best prices from a comprehensive supply chain of print partners. We competitively bid out all jobs to suitable printers, placing pressure on the buy/sell point to get the best results for our customers.As one of the leading providers of business supplies, our strong relationships with key manufacturers and the volumes we purchase gives us the ability to keep prices low using the competitive advantage of volume and efficiency. This means you reap the rewards of our significant buying power, taking your budget further.
Comprehensive reporting systems
With national reporting systems, we can give you visibility to accurately show the true costs of procurement from individual cost centers to your entire organisation. You can track your business expenses, allowing you to budget and forecast for increased savings.
Ordering solutions
To place an order you can fax or phone us, or use our internet based ordering system. Our fast and effective online solutions helps optimise and simplify the ordering process and drive down your purchase costs by reducing errors, managing back orders, and freeing up staff - saving both time and money. Ordering via our NetXpress system removes the hassle of repetitive processes by allowing you to set up frequent order templates to use again and again. We can set up hierarchies and provide an authorisation process to stop ‘maverick’ ordering and limit expenditure on products that are non compliant.
Environmental responsibility
We are committed to the environment in a number of ways. We source and supply a range of environmentally responsible and recycled products under our EarthSaver brand and provide our customer’s with reporting to assist them in the measurement of recycled purchases. We have developed the Corporate Express Environment Management System in line with ISO 14001 to measure and capture reduction in waste and recycling of products in the operation of our business. We have also forged alliances with peak environmental organisations such as the Buy Recycled Business Alliance (BRBA) and subscribe all our fleet of delivery vehicles to Greenfleet Australia’s carbon renewal program.
Business Overview Ergo facilitates effective and cost-efficient printed and other written customer communications for its clients, delivering a full end-to-end capability.
We are driven to meet the requirements of our clients’ customer communications campaigns, whether they involve offset printing, digital printing, essential mail and direct marketing mail house operations, warehousing and logistics, or emerging electronic channels. Ergo offers specialist Print Management and Document Management services.
Within Print Management, Ergo performs an overall day-to-day job coordination role, which may encompass services such as Strategic Sourcing, Supplier Management, Supply Chain Strategy, Buyer Management, and Transaction Management. Document Management services focus on effective development of customer communications generated from company databases. Within this function, Ergo assists clients with their Essential Mail, Direct Marketing, Fulfilment and Internal Mail Room communications. Ergo offers services relating to Document Strategy, Document Lifecycle Management, Archiving, Data Capture, Records Management, Mail Room Management, Forms and Statement Design and Process Design.
The Ergo Communications Management philosophy is founded upon a number of key principles, including: Uncompromised objectivity in supplier selection and management; Transparent end-to-end job processing, facilitated by collaborative technology platforms; Service orientation toward marketing and product teams; Integrated approach, encompassing broader supply chain challenges and opportunities; Close collaboration and respect for the role of printers, mail houses, warehouses and other providers. As a managed service provider, Ergo offers a flexible range of services: Printer, mail house and warehouse selection; Workflow technology design and deployment; Print and document design advice; Supplier performance management; Transaction management. These services are available throughout Asia Pacific across a broad range of industries, including Banking and Financial Services, Telecommunication, Energy and Utilities, Government and Retail. Locally, Ergo’s client base includes some of the region’s leading corporates.
Drive Competition Continually optimise the selection of service providers?
Demonstrate pricing competitiveness against market benchmarks (locally and globally)?
Competitively bid jobs (where appropriate), based on objective assessment of supplier capabilities?
Protect your Intellectual Property (digital assets), giving you greater control and switching ability?
Accelerate Turnaround Facilitate structured, real-time, auditable communication between process participants?
Provide online access to specifications and job status?
Institute standard job management frameworks?
Provide ready access to digital assets and related management information?
Create Transparency Provide transparency of marketing campaign, print production, print supply chain and mail house processes?
Provide a complete view of supply chain status (service levels, obsolescence levels, stock accuracy etc.)?
Conduct systematic invoice reconciliations?
Control Supplier Processes and Performance Manage suppliers against rigorous operational standards and performance controls?
Document incidents and track performance against SLAs?
Conduct systematic invoice reconciliations?
Deliver Sustainable Cost Reduction Collaborate with printers and mail houses to extract cost, not margin?
Engage with printers and mail houses to eliminate cost by optimising item and campaign design?
Control volumes through close tracking of demand patterns and obsolescence?
Identify inefficiencies across the supply chain and formulate improvement plans?
